Server Siren

K-tec's holistic server management program. 

* Starting at $170 per month for a single server!

Basic Benefits

o    Piece of mind knowing your systems are being proactively monitored and maintained 24 hours a day

o    Rapid response time of 90 minutes or less

o    Multiple reporting options to validate uptime

o    Bug tracking

o    Automated helpdesk

o    Asset tracking

·          Server Maintenance

o    Installation of operating system updates

o    Installation of antivirus updates

o    ALL required maintenance to ensure system uptime

o    Monitoring of system logs

o    Inspection of firewall logs

o    Server security auditing

o    Monitoring capacity

·          Systems Utilization Analysis

o    Ensure you're utilizing 100% of your technology assets

o    Inform client of possible benefits of new software / hardware

·          Hardware Repair

o    Repair services as needed to restore system service

·          Software Support

o    Support as needed to restore and or maintain service to server

·          Remote Support

o    Provide system repair / maintenance and or training as needed

§   Utilizing Citrix GoToAssist or RDP

Phone Support

o    Phone support 9x5 EST